We want you to be fully satisfied with your purchase. If for any reason you are not, you may return the item(s) for an exchange or refund, under the following conditions:
Eligibility for Returns
Items must be returned within 30 days of purchase.
Items must be in their original condition, unused and undamaged.
Items must be returned with their original packaging.
If your return meets the above criteria and is approved, the cost of return shipping is the responsibility of the customer.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of returned items.
Exchanges
If the product arrives damaged or defective, we will gladly exchange it at no extra cost to you. Please contact us at support@athosicons.com to begin the exchange process.
Refunds
Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.
If approved, your refund will be automatically credited to your original method of payment.
Please allow a few business days for the refund to appear on your statement, depending on your payment provider.
Late or Missing Refunds
If you haven’t received your refund yet:
Double-check your bank or credit card statement.
Contact your credit card company or bank—processing times may vary.
If you’ve done all of the above and still haven’t received your refund, please reach out to us at support@athosicons.com.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you may return it in exchange for store credit (once the return is approved based on the conditions above).
If the item was not marked as a gift, or was shipped to the buyer who later gave it to you, the refund will be issued to the original purchaser via their original method of payment.
